Humble Transformation

group of nurses

“Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.” (Philippians 2:3-4)

By Laurie Primavera

Several years ago, I was asked to lead the financial turnaround of a rural health clinic that was in bankruptcy. On my first day, I discovered many physicians and staff had already departed, and those who remained feared job loss and doubted the clinic would survive. 

I inherited the former CEO’s large office, which featured fake dollar bills, elaborate desk sets, and prominent displays of awards and photos of the CEO with legislators. The opulence of the office was a stark contrast to the mood in the rest of the clinic, where staff had gone without raises and payroll was often delayed.

At that moment, I paused, prayed for God’s direction, and asked for wisdom to transform morale and preserve vital services in one of Fresno County’s poorest communities. With the help of a trusted assistant who knew the organization well, we began the job of rebuilding relationships, credibility, communication, and hope.

Over the next three years, 12 physicians were recruited, long-vacant positions were filled, and trust was restored with the staff. The clinic stabilized and the federal government approved its continuation. It remains open today, serving families who still depend on compassionate, accessible, and consistent care.

This experience taught me the power of transformation. My predecessor modeled a top-down approach centered on power and image. I chose to lead through a Christian model of servant leadership: influencing others by serving them, and following Christ’s example of humility rather than pursuing status or personal ambition. 

Servant leadership is not weakness; it is a deliberate commitment to honor God by nurturing people, strengthening organizations, and reflecting Christ through everyday acts of courage, stewardship, grace, and love in difficult circumstances.